Zendesk: Submit a Help Desk Ticket

Click on Submit a request.

Choose the type of request. Use Request Helpdesk Support for all general tickets.

Enter the Subject (Required), which will become the title of your ticket.

If we have help articles already established in Zendesk a list of suggestions will appear.

Enter a Description (Required) of your issue.

Enter your Department (Required).

Enter your Location (Required).

Category, Due Date, and Attachments are Optional.

Submit.