Brandon Haney
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Activity overview
Latest activity by Brandon Haney-
Brandon Haney created an article,
Test Global Issue
Problem with a global system. IT is aware of the issue and will provide updates here as we know more. We learned more.
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Brandon Haney created an article,
New Stark DD Email Encryption Instructions With Sophos Central
Stark DD has migrated our email to Sophos Central and with that our email encryption has received some much needed improvements. This article is help you navigate these changes as someone who rece...
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Brandon Haney created an article,
Cant connect securely to this page error
A recent windows update change some Internet Explorer settings and when trying to get to Citrix you may receive the following error page: There is an easy fix for this. Just follow the below st...
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Brandon Haney created an article,
How To: Turn On Webex Assistant And Automatic Closed Captioning
Ever since we rolled out Webex to our staff many people have asked if there was a way to do closed captioning in a meeting for hearing impaired people. Unfortunately this feature was not available...
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Brandon Haney created an article,
How to install USB Microphone for offsite meetings with multiple people
There are times when you are in a conference room or offsite where you have more than one person that needs to be able to communicate in a Webex meeting. Unfortunately the microphones built into o...
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Brandon Haney created an article,
Adobe Acrobat Locks Up And Says Not Responding When Trying To Print PDF
If you are trying to print a pdf file from Adobe Reader and it locks up and says not responding, there is an easy fix for this. Step 1: Open Adobe Acrobat Reader Step 2: On the top bar, click o...
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Brandon Haney created an article,
How to Connect Teleworker AP VPN to Your Network
Step 1. Remove access point from box and flip it over to reveal the attached mounting plate. Step 2. Hold access point in so that it matches up with the below picture and slide the mounting pla...
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Brandon Haney created an article,
Accessing Files and Share Drives over VPN
Step 1. Locate the Green and Yellow Sync Center icon in the tray icons down beside your clock. It looks like a green circle with a yellow arrow going around inside of it. You will have to click o...
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Brandon Haney created an article,
How To Share A Webex Recording.
You have recorded a Webex session and now you want to share it with someone. This is easy to do using the Stark DD Webex Portal. Below are the steps on how to share. Log into the Stark DD Webex...
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Brandon Haney created an article,
How To Access My Webex Recordings.
So you have recorded a Webex session and now you are trying to find it. Webex recording are stored in the Webex Portal Website. They are easy to find by following the steps below. 1. Open your ...